1. Which payment methods do you accept?
We currently accept Paypal as our prefered online payment method for small to medium purchases. Having your Paypal
account verified and ensuring your delivery/contact information is up to date will speed up the verification and
delivery of your order. For larger orders, we prefer payment via Western Union.
2. Are there discounts for larger orders?
Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help or e-mail support@mmorpg-depot.com
to discuss a bulk discount.
3.How is my information protected from hackers/fraudsters?
By becoming a mmorpg-depot customer, you are dealing with a reputable company with a long history of satisfied customers.
However, successful companies such as ours are often targetted by hackers and phishers in order to steal your account,
personal and/or payment information. We ask that you take certain precautions to protect yourself from fraud.
1) You can ensure you are dealing with mmorpg-depot staff ingame by e-mailing us or otherwise contacting us with a security
phrase. Our staff will repeat this to you ingame to verify you are dealing with mmorpg-depot.
2) If you need to verify the validity of a mmorpg-depot staff member, please contact our Live Helpand they will confirm their
validity for you.
4.Why do you sometimes need to call me when I've made an order?
(1) There may have been an error on your order, a mis-spelt character name or complications with payment.
2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote
delivery is not available.
3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using
to pay. This serves to decrease fraud and deter scammers,
something which benefits all our customers and MMORPG players.
4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you
and help resolve any problems you are having
5.Why do your prices change so frequently?
We raise and lower our prices in accordance with market supply and demand. When supply is short and demand is high,
prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for
changing prices and also why currency prices may vary from server to server on one game.
6.Will my account get banned if I buy from Mmorpg-Depot?
Quite simply - no. We have never been informed of any account bans of mmorpg-depot customers due to their dealings with
mmorpg-depot. We are a reputable company that does not engage in cheating, exploiting or phishing. Dealing with other
companies who obtain currencies and virtual commodities through these illegitimate means may result in your account
being banned, but we can assure you we are not one of those. We are proud of our company’s reputation and we will
continue offering a safe, quality service to our customers |
